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 BestBuy Geek squad protection.....WTF!! /RANT/

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.-DoUbLe @-.
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PostSubject: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 12:19 am

so for the past 2 days I've had the biggest nightmare with fullfilling my mother's Geek Squad Black Tie Protection so here's the story

well 3/4's of the TV went crap and was doing all sorts of wierd stuff any braindead retard could easily see that it was broken now I'm not saying anything bad against the employees cuz most the employees with the exception are awesome and really just wanna give people the best customer service they can. Well when I was at my mom's yesterday I figured why not call Bestbuy and see if I can just bring it in to replace it; so I called and was told we could so I drove for 30 minutes on the interstate from my mom's place in shepherd to bestbuy only to be told that it has to be sent to service for something everyone can tell has to be replaced. So angrily I drive home and on my way home keep trying to get a hold of corporate BestBuy and get a tech scheduled to service it. The tech was very fast at checking the tv and telling us it has to be replaced; then after he leaves he reports to bestbuy that it needs to be replaced and told my Family they can bring the TV into bestbuy and tell bestbuy that it has been checked. Well my family gets there and once again it gets turned away cuz even though it can easily be seen that the tv's broken they still can't help us till they get the papers from higher up. Now my mom's pissed and will never be shopping there anymore. I not only a customer but also as an employee feel tricked, lied to, totally used and played like a fucking fiddle because Best Buy is always pushing us to sell this magically awesome Blacktie protection that is supposed to make ur life less stressful to get your tech stuff fixed/replaced; but from my experience in the last 2 days of being told that I can get her tv replaced and to just bring it in and then being turned away twice in 2 days I'm really pissed off and will be calling Corporate about this Shit; and about how many problems it can cause for employees and customers alike and that they need to get this shit figured out immediately. I'm normally a very tolerant person but when you pull the kinda shit that they pulled on my MOTHER, my patience is completely gone and they are getting one hell of a call at the crack of dawn tomorrow


Last edited by .-DoUbLe @-. on May 18th 2010, 12:38 am; edited 1 time in total
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stimutacks
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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 12:21 am

Geek Squad people are stupid. I've managed to fix 5 computers they fucked up. I steal their customers lol.

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Novaflash2002
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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 12:29 am

holyshititishardtoreadwithnoperiods.
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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 12:32 am

I can do computer work I'm not allowed to solicite my computer services but I can fix the shit myself today I really want to find a computer technician job in billings but no one hires or they just don't post where I can find them....are you hiring? sorry man about the lack of periods just my way of ranting.
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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 12:33 am

알겠습니다
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stimutacks
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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 12:34 am

Apple store is hiring full-time sales rep and technician. Dual Job. Pays about $10/hr.
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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 12:39 am

isn't that the computer village? I actually dislike being a sales-rep, it's really not my cup of tea. I really like to just fix computers and call it a day
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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 12:41 am

I hate Best Buy and Computer Village. I buy on internet and fix at home.
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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 12:46 pm

I solicit my services all the time when Im selling ><

You have to be a apple geek to work at computer village tho, or Id have applied already
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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 3:47 pm

Home built computers FTW!

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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 6:49 pm

I'm a apple lover. APPLE PSYCHOTIC LOVER.
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PostSubject: Re: BestBuy Geek squad protection.....WTF!! /RANT/   May 18th 2010, 8:06 pm

I work at office depot as a computer tech, and we hear stuff like thias all the time. It gets even better when i have to deal with them because I workd at best buy... There geek squad is a joke most of the time
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